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CZ: Vítejte na stránce pro dokumentaci stavu služeb TALXIS. Zde můžete nalézt přehled incidentů, které ovlivňují klienty našich aplikací. Pro podporu a dotazy navštivte náš service desk.

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Sep 5, 2021
LSI21016 - Business Process Flow gets finished even when prerequisites are not satisfied
Resolved - This incident has been resolved.
Sep 5, 12:58 CEST
Update - CZ: Příležitosti mohou být uzavírány standartním způsobem. Pokud příležitost bude uzavřená skrze dialog proběhne standartní logika. V případě, že dialog bude opuštěn bez dokončení příležitosti process se uzavře a musí být znova otevřen pro uzavření příležitosti. Dbejte prosím zvýšené pozornosti při klikání na tlačítko "finish". Kontaktujte podporu pro znovuaktivování procesu.

Děkuji.

EN: The Opportunity can be closed using standard practices. If the "finished" button is clicked the Opportunity will immidiately close the process however if you finish the opportunity in the dialog. The Opportunity will close using standart logic. However if the Opportunity will not be closed after clicking the "finish" button for example by leaving the dialog without closing the Opportunity the process has to be openned again. Contact support if you need to reopen the process.

Thank you.
Aug 17, 10:34 CEST
Identified - CZ:
Příčina byla identifikována, čekáme na vyjádření Microsoft.

EN:
The issue is identified and we are waiting for Microsoft's response.
Aug 16, 22:39 CEST
Investigating - CZ:
Při pokusu o výhru příležitosti může dojít k dokončení procesu, ale příležitost zůstane otevřená. Tento stav se projeví v případě, kdy uživatel nedokončí kroky v dialogu výhry příležitosti.

Příčinou je nefunkční API preventDefault v rámci onPreProcessStatusChange po servisní aktualizaci Power Apps.
https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/clientapi/reference/events/onpreprocessstatuschange

Incident je eskalován k Microsoft pod číslem případu #2108160050002453.

EN:
When trying to win an opportunity it may happen that an associated business process is marked as finished but the opportunity stays open. This state can be replicated when a user does not complete the steps in opportunity win dialog.

This is caused by a defect in preventDefault API of onPreProcessStatusChange event handler as result of a Power Apps service update.

Incident is escalated to Microsoft under case #2108160050002453.
Aug 16, 22:38 CEST
Sep 4, 2021

No incidents reported.

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