tag:status.talxis.com,2005:/historyTALXIS Status - Incident History2024-03-28T13:25:37+01:00TALXIStag:status.talxis.com,2005:Incident/196445362024-01-08T11:41:45+01:002024-01-08T11:41:45+01:00LSI24001 - DATAFEED - ARES API Limits Are Blocking DevOps Agents (/contacts endpoint is currently not working)<p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>11:39</var> CET</small><br><strong>Identified</strong> - EN:<br /><br />We are currently investigating an incident with our Datafeed connector conserning the Czech ARES registry. The /companies/cz/{ico}/contacts stopped working on the start of January, because of the change in decimal type in the ARES API.<br />There was a quick fix issued however this fix has not been deployed yet. We are working on a fix.<br /><br />CZ:<br /><br />Aktuálně vyšetřujeme problém spojený s Datafeed konektorem týkající se služby ARES a endpointu /companies/cz/{ico}/contacts sloužící k získání kontaktů v rámci firemní struktury. Oprava je připravena, avšak ještě není nasazena. Na nasazení pracujeme.</p>tag:status.talxis.com,2005:Incident/191354452023-11-16T16:05:13+01:002023-11-16T16:05:13+01:00LSI23020 - Power Automate integrations not working, users cannot access Power Apps<p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>16:05</var> CET</small><br><strong>Resolved</strong> - CZ:<br />Ověřili jsme, že problém je vyřešený.<br /><br />EN:<br />We confirmed this issue is resolved.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>15:36</var> CET</small><br><strong>Monitoring</strong> - CZ:<br />Flows v Power Automate a další komponenty Power Platformy by teď měly být funkční. Stav systému budeme monitorovat. Děkujeme za strpení.<br /><br />EN:<br />Flow in Power Automate and other Power Platform components should now be all working. We are going to monitor status of the system. Thank you for your patience.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>10:24</var> CET</small><br><strong>Identified</strong> - CZ:<br />Více informaci lze najít v Microsoft 365 admin centru přes kódy MM690215 a MF690232.<br /><br />EN:<br />Further details can be found via MM690215 and MF690232 in the Microsoft 365 admin center.<br /><br />https://www.microsoft.com/en-us/microsoft-365/business/office-365-administration</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>10:10</var> CET</small><br><strong>Investigating</strong> - CZ:<br />Identifikovali jsme problém při používání konektorů pro generování PDF souborů. Jedná se pravděpodobně o výpadek na straně Microsoftu.<br /><br />EN:<br />We identified issue when using PDF connector in Power Automate. It is likely caused by outage in Microsoft. We will keep you posted.</p>tag:status.talxis.com,2005:Incident/176969102023-06-28T10:34:19+02:002023-06-28T10:34:19+02:00LSI23017 - Controls: Address Picker Suggestion Are Not Parsed Correctly<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>10:34</var> CEST</small><br><strong>Resolved</strong> - Problém je vyřešen.<br /><br />Issue should be solved</p><p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>10:29</var> CEST</small><br><strong>Identified</strong> - CZ:<br />Identifikovali jsme problém v komponentě výběru adres. Při výběru adresy pole ukazuje prázdné řádky. Pracujeme na opravě, která by měla být nasazena v odpoledních hodinách.<br /><br />EN:<br />We have identified an issue in our Address control showing empty rows when searching. We are working on a fix which should come later this afternoon.</p>tag:status.talxis.com,2005:Incident/163541862023-03-07T09:33:14+01:002023-03-07T09:33:14+01:00LSI23009 - Azure Services Outtage - Europe West<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>09:33</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>09:32</var> CET</small><br><strong>Update</strong> - EN:<br /><br />Issue is resolved<br /><br />CZ: <br /><br />Problém je vyřešen.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>15:07</var> CET</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>15:03</var> CET</small><br><strong>Identified</strong> - CZ:<br /><br />Zaznamenali jsme výpadek služeb u Microsoftu týkající se služeb:<br /><br />- Automation<br />- Azure Data Factory<br />- Azure Monitor<br />- Azure Synapse Analytics<br />- ExpressRoute Gateways<br />- HDInsight<br />- Key Vault<br />- Logic Apps<br />- Storage Accounts<br /><br />Ovlivněné jsou pouze prostředí, které využívají zdroje z regionu Europe West. <br /><br />Status můžete sledovat zde:<br /><br />https://azure.status.microsoft/en-us/status<br /><br /><br />EN:<br /><br />An outtage has been reported regarding Microsoft Azure Services: <br /><br />- Automation<br />- Azure Data Factory<br />- Azure Monitor<br />- Azure Synapse Analytics<br />- ExpressRoute Gateways<br />- HDInsight<br />- Key Vault<br />- Logic Apps<br />- Storage Accounts<br /><br />the outtage is only present for environment which use resources from Europe West.<br /><br />You can follow the status here:<br /><br />https://azure.status.microsoft/en-us/status</p>tag:status.talxis.com,2005:Incident/161493302023-02-15T18:11:04+01:002023-02-15T18:11:19+01:00LSI23007 - Signi Unathorized error<p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>18:11</var> CET</small><br><strong>Resolved</strong> - The issue was identified and mitigated. Thanks for your patience.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>15:56</var> CET</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>15:47</var> CET</small><br><strong>Investigating</strong> - You may experience issues with Signi connector (Document Signatures). The connector may return an exception "The request failed. Response content: '{"message":"unauthorized.x_api_key.bad"}'.". We are investigating this issue.<br /><br />We are sorry for any inconvenience caused.</p>tag:status.talxis.com,2005:Incident/126808552023-02-15T15:57:48+01:002023-02-15T15:57:48+01:00LSI22016 - Timeline does not show files<p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>15:57</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>10:35</var> CET</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>10:25</var> CET</small><br><strong>Monitoring</strong> - EN:<br /><br />Files are not visible in notes in the timeline and can only be seen by clicking the Edit button.<br />Microsoft support has confirmed it is a known issue on their side, however, they are not yet able to identify the affected environments.<br />If you find this issue on one of your environments, please let us know and we will inform Microsoft support, they are already enrolling the fix.<br /><br />CZ:<br /><br />Soubory nejsou viditelné v poznámkách v časové ose a lze je zobrazit pouze kliknutím na tlačítko Upravit.<br />Podpora společnosti Microsoft potvrdila, že jde o známý problém na jejich straně, ale zatím nejsou schopni identifikovat postižená prostředí.<br />Pokud najdete tento problém v některém ze svých prostředí, dejte nám prosím vědět a my budeme informovat podporu Microsoftu. Opravu již nasazují na konkrétní prostředí.</p>tag:status.talxis.com,2005:Incident/159295542023-01-25T12:36:26+01:002023-01-25T12:36:26+01:00LSI23003 - Microsoft Services Outage<p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>12:36</var> CET</small><br><strong>Resolved</strong> - EN:<br />The issue should now be mitigated. Microsoft did a rollback of configration change on the network level<br /><br />CZ: <br />Problém by měl být vyřešen. Microsoft obnovil předchozí konfiguraci na úrovni sítě.</p><p><small>Jan <var data-var='date'>25</var>, <var data-var='time'>09:50</var> CET</small><br><strong>Investigating</strong> - EN:<br />Microsoft 365 / Teams / Azure / DevOps and other services are experiencing an outage connected to their infrastructure currently impacted services are:<br /><br />-Microsoft Teams<br />-Exchange Online<br />-Outlook<br />-SharePoint Online<br />-OneDrive for Business<br />-Microsoft Graph<br /><br />To be up to date check the status on the following pages:<br /><br />https://status.office365.com/<br />https://status.azure.com/en-us/status<br />https://status.dev.azure.com/_event/362845814<br /><br />We will also update this thread.<br /><br />CZ:<br /><br />Dle zpráv od společnosti Microsoft dochází aktuálně k výpadku Infrastruktury, který zapříčinil nedostupnost služeb a to především:<br />Microsoft 365 / Teams / Azure / DevOps <br /><br />-Microsoft Teams<br />-Exchange Online<br />-Outlook<br />-SharePoint Online<br />-OneDrive for Business<br />-Microsoft Graph<br /><br />Aktuální stav Microsoft udržuje na následujích stránkách:<br /><br />https://status.office365.com/<br />https://status.azure.com/en-us/status<br />https://status.dev.azure.com/_event/362845814<br /><br />Informace o aktuálním stavu budeme aktualizovat i v tomto vlákně.</p>tag:status.talxis.com,2005:Incident/157707432023-01-04T14:43:57+01:002023-01-04T14:43:57+01:00LSI23001 - Generating PDFs in apps failing<p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>14:43</var> CET</small><br><strong>Resolved</strong> - EN:<br /><br />The incident is resolved and the PDF generating is working again. The issue was an outage of Microsoft services that caused the generated file to be unable to be converted to PDF format.<br /><br />The solution from our side will be extended by retro logic in another region.<br /><br /><br />CZ:<br /><br />Incident je vyřešen a generování PDF opět funguje. Jednalo se výpadek služeb Microsoftu, který způsobil, že generovaný soubor není možné konvertovat do formátu PDF.<br /><br />Řešení z naší strany bude rozšířeno o retry logiku v jiném regionu.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>14:07</var> CET</small><br><strong>Investigating</strong> - EN:<br /><br />At the moment, generating PDFs in apps is failing showing an error message. We are investigating the issue with the highest priority and will inform you soon.<br />We are sorry for any inconveniences caused, thank you for your patience.<br /><br />CZ:<br /><br />Momentálně generování PDF v aplikacích neprobíhá správně a končí chybovou hláškou. Problém prošetřujeme s nejvyšší prioritou a brzy Vás budeme informovat.<br />Omlouváme se za způsobené nepříjemnosti a děkujeme za trpělivost.</p>tag:status.talxis.com,2005:Incident/111906892022-11-01T10:33:28+01:002022-11-01T10:33:28+01:00LSI22014 - Views columns get reduced in width after a click in Model Driven Apps<p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>10:33</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 1</var>, <var data-var='time'>10:32</var> CET</small><br><strong>Update</strong> - Microsoft deployed a fix to all affected environments. In case you still have this issue, please let us know.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>14:39</var> CEST</small><br><strong>Update</strong> - EN:<br /><br />This issue has already been acknowledged by Microsoft and the platform team is working on resolving this issue. At the moment, the Microsoft team does not know an estimated time of delivery for the fix.<br /><br />CZ:<br /><br />Microsoft si je tohoto problému vědom a odpovědný tým už pracuje na řešení. Doposud ovšem nebyl určen odhadovaný čas nasazení opravy.</p><p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>11:46</var> CEST</small><br><strong>Identified</strong> - EN:<br /><br />After selecting a record or clicking on a non-lookup field (i.e. a field without a hyperlink that does not refer to another record) in the view or subgrid (usually located on the form) the columns get reduced in width and must be expanded back manually.<br />The problem has been occurring since 09/19/2022 and is identified as a platform bug. We are communicating with Microsoft support to remove this behavior.<br /><br />CZ:<br /><br />Po vybrání záznamu nebo kliknutí na nelookupové pole (t.j. pole bez hypertextového odkazu, které neodkazuje na jiný záznam) v zobrazení (view) či podmřížce (subgrid zpravidla umístěný na formuláři) se šířka jednotlivých sloupců zmenší a musí být zpět roztaženy ručně.<br />Problém se vyskytuje od 19.09.2022 a je identifikován jako chyba ze strany platformy. S podporou Microsoftu komunikujeme odstranění tohoto chování.</p>tag:status.talxis.com,2005:Incident/110723022022-09-08T15:10:08+02:002022-09-08T15:10:08+02:00LSI22013 - Výpadek databázových operací / Database operations failing<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>15:10</var> CEST</small><br><strong>Resolved</strong> - EN:<br /><br />Cosmos DB issue has been resolved<br /><br />CZ:<br /><br />Cosmos DB problém je vyřešený.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>19:55</var> CEST</small><br><strong>Update</strong> - EN:<br /><br />Services and features impacted include, but are not limited to: <br /><br />- Delays for calling and message notifications and being unable to manage/create channels, call queues and auto attendant within Microsoft Teams. Teams Meeting Rooms are also experiencing impact. <br /><br />- Power App operations and app management is not performing as expected.<br /><br />- Failures when attempting to run approvals, universal search scenarios, and/or connection wizard within Power Automate. <br /><br />- Intermittently unable to create Roadmaps within Project for the web service. <br /><br />- Unable to access Usage Reports and Adoption scores within the Admin Center, Graph API and Power BI services.<br /><br />Some Microsoft 365 services, which have dependencies on Cosmos DB, are performing failovers to remediate impact. In parallel, we’re analyzing network diagnostics from the impacted Cosmos DB infrastructure to understand the underlying issue.<br /><br />In parallel to the failover and migration actions to provide relief, we’re continuing to review telemetry and logs from affected components within the impacted Azure Cosmos DB cluster. This includes the analysis of networking diagnostics and the request logic flow within the service fabric layers. <br /><br />- OneNote Section Groups and Lists experience failures to sync approximately 20 percent of hierarchy change operations, such as creating, moving, or modifying a section's order, color, or title. Opening a Notebook can also fail in certain circumstances. This affects Universal Windows Platform, iOS, Mac, and Android platform OneNote apps.<br /><br />We continue our analysis of specific impacted nodes and containers within the impacted Cosmos DB, and we’ve identified a specific operation process that was not completing as expected. We’re investigating this operation further to determine if it is contributing to impact.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>16:06</var> CEST</small><br><strong>Update</strong> - EN:<br /><br />Microsoft is reporting the issue with creating records be resolved the following is the description of the problem and the root-cause:<br /><br />September 7, 2022 3:34 PM<br />Title: Sandbox plug-in failures<br /><br />User Impact: Users may experience failures when utilizing sandbox plug-ins<br /><br />Final Status: We performed a failover of the affected database infrastructure to redundant service infrastructure, and confirmed through telemetry analysis that this restored sandbox plug-in functionality.<br /><br />Incident Start Time: Wednesday, September 7, 2022, 11:55 AM (9:55 AM UTC)<br /><br />Incident End Time: Wednesday, September 7, 2022, 3:25 PM (1:25 PM UTC)<br /><br />Preliminary Root Cause: A portion of the database infrastructure responsible for plugin operation has entered an unhealthy state.<br /><br />Next Steps: We're reviewing our monitoring services to reduce detection time and more quickly restore service.<br /><br />A Post Incident Report will be published within five business days.<br />---<br /><br />Issue with Cosmos DB is persisting. Users may encounter issues importing solutions.<br /><br />CZ:<br /><br />Microsoft vyřešil problém týkající se vytvoření záznamů. Níže zasláno jejich stanovisko:<br /><br />September 7, 2022 3:34 PM<br />Title: Sandbox plug-in failures<br /><br />User Impact: Users may experience failures when utilizing sandbox plug-ins<br /><br />Final Status: We performed a failover of the affected database infrastructure to redundant service infrastructure, and confirmed through telemetry analysis that this restored sandbox plug-in functionality.<br /><br />Incident Start Time: Wednesday, September 7, 2022, 11:55 AM (9:55 AM UTC)<br /><br />Incident End Time: Wednesday, September 7, 2022, 3:25 PM (1:25 PM UTC)<br /><br />Preliminary Root Cause: A portion of the database infrastructure responsible for plugin operation has entered an unhealthy state.<br /><br />Next Steps: We're reviewing our monitoring services to reduce detection time and more quickly restore service.<br /><br />A Post Incident Report will be published within five business days.<br />---<br /><br />Problém s Cosmos DB stále přetrvává jsou ovlivněny hlavně importy solutions.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>15:32</var> CEST</small><br><strong>Identified</strong> - Update from Microsoft:<br /><br />September 7, 2022 3:01 PM<br />Title: Sandbox plug-in failures<br /><br />User Impact: Users may experience failures when utilizing sandbox plug-ins<br /><br />More Info: Users may receive the error message, “The plug-in execution failed because the Sandbox Worker process crashed".<br /><br />Current Status: After our investigation, we identified that a portion of the database infrastructure responsible for plugin operation has entered an unhealthy state. We are currently gathering and reviewing additional telemetry in preparation of performing a failover to redundant infrastructure.<br /><br />Incident Start Time: Wednesday, September 7, 2022, 1:22 PM (11:22 AM UTC)<br />Next Update: Wednesday, September 7, 2022, 5:00 PM (3:00 PM UTC)</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>15:00</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>14:58</var> CEST</small><br><strong>Update</strong> - EN:<br />We are checking Microsoft Service Health and it seems like the issue is connected with the platform.<br /><br />We will have an update in 30 minutes.<br /><br />CZ:<br /><br />Kontrolujeme Microsoft Service Health a vypadá to, že problém je spojený s výpadkem platformy.<br /><br />Další informace budeme mít za 30 minut.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>14:55</var> CEST</small><br><strong>Investigating</strong> - EN:<br />Some operations in Dataverse may be unavailable due to issue in Microsoft services. We are investigating the root cause.<br /><br />CZ:<br />Některé operace v Dataversu mohou být dočasně nedostupné kvůli problému na straně Microsoftu. Zjišťujeme příčinu problému.<br /><br />https://status.azure.com/en-us/status<br />https://admin.microsoft.com/Adminportal/Home#/servicehealth/:/alerts/CR427450</p>tag:status.talxis.com,2005:Incident/107426622022-08-02T17:56:04+02:002022-08-02T17:56:04+02:00LSI22010 - Portal release has broken file upload<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>17:56</var> CEST</small><br><strong>Resolved</strong> - EN: A new build was deployed with this issue fixed.<br /><br />CZ: Byla nasazena nová verze, kde je tento problém vyřešen.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>12:02</var> CEST</small><br><strong>Monitoring</strong> - EN: Rollback fixed the issue. Users need to refresh their browser to use the updated version. We are monitoring the situation.<br /><br />CZ: Nasazení starší verze vyřešilo problém. Uživatelé musí obnovit stránku prohlížeče, aby se načetla aktualizovaná verze. Situaci průběžně sledujeme.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>11:14</var> CEST</small><br><strong>Identified</strong> - EN: The issue has been identified and we can reproduce it. We initiated a rollback at 8/2/2022, 11:14:08 AM.<br /><br />CZ: Problém byl potvrzen a reprodukován. V 2.8.2022 11:14:08 byla nasazena starší verze.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>10:51</var> CEST</small><br><strong>Investigating</strong> - EN: Customers have reported some cases where file upload stopped working after a recent release of a new TALXIS Portal version (version 20220729.8, PR 10448, deployed to the RELEASE ring at 7/31/2022, 5:21:32 PM). <br /><br />CZ: Klienti hlásí případy, kdy přestalo fungovat nahrávání souborů prostřednictvím TALXIS Portal po nasazení nové verze v neděli 31. 7. 2022.</p>tag:status.talxis.com,2005:Incident/106606652022-07-25T09:04:13+02:002022-07-25T09:04:13+02:00LSI22009 - PDF Connector returning 500<p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>09:04</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>15:10</var> CEST</small><br><strong>Monitoring</strong> - EN:<br />A workaround has been implemented and we are monitoring the results. Please retry failed runs.<br /><br />CZ:<br />Nasadili jsme dočasnou opravu, budeme kontrolovat výsledky. Pokud se nějaké PDF nevygenerovalo, zkuste to prosím znovu.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>14:20</var> CEST</small><br><strong>Identified</strong> - EN:<br />The issue seems to be caused by this: https://status.office.com/ - The conversion service returns 503 - Service Unavalable. We are working on a workaround.<br /><br />CZ:<br />Problém je pravěpodobně způsobený tímto: https://status.office.com/ - Služba na konvertování soborů vrací kód 503 - Služba je nedostupná. Pracujeme na workaroundu.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>14:01</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>14:01</var> CEST</small><br><strong>Investigating</strong> - EN:<br />The Word to PDF connector is not working due to broken Microsoft services. We are investigating the issue and working to find a workaround. If you are in a process of generating PDF files, expect the operation to fail. Please wait until this issue is resolved.<br />Thanks for understanding.<br /><br />CZ:<br />Konektor na konvertování Word souborů do PDF je nefunkční. Aktuálně zjišťujeme příčinu problému. Pokud potřebujete generovat PDF soubory, prosím o strpení. Budeme Vás infromovat a dalším postupu.<br />Děkujeme za pochopení.</p>tag:status.talxis.com,2005:Incident/95573112022-05-11T09:03:58+02:002022-05-11T09:03:58+02:00LSI22006 - Generating PDF sometimes takes 5 minutes longer<p><small>May <var data-var='date'>11</var>, <var data-var='time'>09:03</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>15:37</var> CET</small><br><strong>Investigating</strong> - EN:<br />Approximately 1 out of 10 PDF generations in TALXIS apps takes about 5 minutes longer.<br />The root cause has been already identified: when the converting Word document to PDF does not go successfully (for example the service is busy) the default retry policy tries to call the action again after 5 minutes.<br />However, the creation of the document is successful, therefore, we would like to kindly ask you for patience in case this issue occurs, and wait until the PDF is generated.<br />At the moment, we are looking for the best solution.<br /><br />CZ:<br />Přibližně 1 z 10 generování PDF souborů v aplikacích TALXIS trvá asi o 5 minut déle.<br />Hlavní příčina již byla identifikována: když převod dokumentu Word do PDF neproběhne úspěšně (například služba je zaneprázdněna), výchozí politika opakování se pokusí zavolat akci znovu po 5 minutách.<br />Vytvoření dokumentu však proběh úspěšně, proto bychom Vás pouze chtěli požádat o trpělivost, pokud se tento problém vyskytne, a vyčkat, než se PDF soubor vygeneruje.<br />V tuto chvíli hledáme nejlepší řešení.</p>tag:status.talxis.com,2005:Incident/94981562022-03-18T10:52:11+01:002022-03-18T10:52:11+01:00LSI22004 - Get Business Data functionality does not return data<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>10:52</var> CET</small><br><strong>Resolved</strong> - EN:<br />Issue had been mitigated. <br /><br />CZ:<br />Problém byl vyřešen a funkcionalita obnovena.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>14:56</var> CET</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>14:56</var> CET</small><br><strong>Identified</strong> - EN:<br />Features using Get Business Data functionality does not return data for lower percentage of records.<br />The incident has already been resolved for account records with Czech identification number, the error still occurs with Slovakian accounts.<br />We are working on a fix to this issue and apologize for any inconveniences caused. Thank you for your patience.<br /><br />CZ:<br />Funkce využívající získávání zákaznických dat z registrů nevrací data pro nižší procento záznamů.<br />Incident byl již vyřešen pro všechny záznamy obchodních vztahů s českým identifikačním číslem, chyba se stále vyskytuje u slovenských obchodních vztahů.<br />Na odstranění tohoto problému pracujeme a omlouváme se za způsobené nepříjemnosti. Děkujeme za Vaši trpělivost.</p>tag:status.talxis.com,2005:Incident/93335692022-02-17T09:26:03+01:002022-02-17T09:26:17+01:00LSI22002 - Power Automate Degradation<p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>09:26</var> CET</small><br><strong>Resolved</strong> - CZ:<br /><br />Problém byl ze strany Microsoftu vyřešen.<br /><br />EN:<br /><br />The issue has been mitigated from the side of Microsoft.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>16:29</var> CET</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>16:14</var> CET</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>16:14</var> CET</small><br><strong>Investigating</strong> - CZ: <br /><br />Zaznamenali jsme problém se službou Power Automate. Microsoft potvrdil aktuální Live-site incident na jejich SQL serveru akce týkající se Dataverse konektoru mohou být podstatně pomalejší. Problém by měl být vyřešen v budoucích 24h.<br /><br />EN:<br /><br />Microsoft is currently having a Live-site incident with their SQL Server thus actions in flows concerning the Dataverse connectors might take much more longer time to execute. The issue should be resolved in 24h</p>tag:status.talxis.com,2005:Incident/88324422022-02-07T15:37:26+01:002022-02-07T15:37:26+01:00LSI21025 - Views do not load data on first load<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>15:37</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>10:44</var> CET</small><br><strong>Update</strong> - CZ:<br /><br />Problém se již posledních 15 dnů nevyskytuje. Aplikace jsou plně funkční.<br /><br />EN:<br /><br />The issue has not been recorded in the application for the last 15 days. Applications are fully operational.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>17:16</var> CET</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>10:46</var> CET</small><br><strong>Identified</strong> - CZ: <br /><br />Tato chyba byla identifikována jako platformní týkající se PowerApps. Oprava chyby bude provedena ze strany MS mezi 15.12.2021 - 15.01.2022.<br /><br />EN: <br /><br />This bug has been identified as a Platform bug in PowerApps. The rollout for a fix is planned between 15 Dec 2021 to 15 Jan 2022.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>12:59</var> CET</small><br><strong>Investigating</strong> - CZ: <br /><br />Zaznamenali jsme lokalizovaný problém s prvním načtení dat v různých typech zobrazení. Aplikace zůstávají funkční.<br /><br />Workaround: Pokud na problém narazíte. Je potřeba znovu načíst data tlačítkem refresh, potažmo znovu přenačíst stránku.<br /><br />EN:<br /><br />We have registered an issue with the first load of data in views. This issue is currently localized and Applications remaing operational. <br /><br />Workaround: If you run into the issue. Please refresh the view by using the refresh button or refreshing the whole page.</p>tag:status.talxis.com,2005:Incident/84786372021-11-23T09:45:05+01:002021-11-23T09:45:05+01:00LSI21022 - PDF Generator slowdown<p><small>Nov <var data-var='date'>23</var>, <var data-var='time'>09:45</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>14:15</var> CET</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>16:37</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>15:33</var> CET</small><br><strong>Update</strong> - We have decreased the amount of retries shortening the cycle to 30-35 seconds.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>15:18</var> CET</small><br><strong>Identified</strong> - We have identified the issue to the change of download URL's from Microsoft.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>15:16</var> CET</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'>12</var>, <var data-var='time'>15:13</var> CET</small><br><strong>Investigating</strong> - You may experience longer wait time during PDF generation. <br />Current PDF generation is taking for about 90 - 95 seconds longer to generate the given PDF.<br />We are working on a fix to this issue.<br /><br />Thank you for your patience.</p>tag:status.talxis.com,2005:Incident/80622272021-09-23T16:14:50+02:002021-09-23T16:14:50+02:00LSI21018 - Company Profile Hinting Is Not Loading<p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>16:14</var> CEST</small><br><strong>Resolved</strong> - Solution was applied, tests were successful.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>11:59</var> CEST</small><br><strong>Identified</strong> - There is a dependency on external API that currently does not respond. We have a solution already being verified. Once everything is confirmed, deployment will happen.</p>tag:status.talxis.com,2005:Incident/77770232021-09-05T12:58:41+02:002021-09-05T12:58:41+02:00LSI21016 - Business Process Flow gets finished even when prerequisites are not satisfied<p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>12:58</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>17</var>, <var data-var='time'>10:34</var> CEST</small><br><strong>Update</strong> - CZ: Příležitosti mohou být uzavírány standartním způsobem. Pokud příležitost bude uzavřená skrze dialog proběhne standartní logika. V případě, že dialog bude opuštěn bez dokončení příležitosti process se uzavře a musí být znova otevřen pro uzavření příležitosti. Dbejte prosím zvýšené pozornosti při klikání na tlačítko "finish". Kontaktujte podporu pro znovuaktivování procesu. <br /><br />Děkuji. <br /><br />EN: The Opportunity can be closed using standard practices. If the "finished" button is clicked the Opportunity will immidiately close the process however if you finish the opportunity in the dialog. The Opportunity will close using standart logic. However if the Opportunity will not be closed after clicking the "finish" button for example by leaving the dialog without closing the Opportunity the process has to be openned again. Contact support if you need to reopen the process.<br /><br />Thank you.</p><p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>22:39</var> CEST</small><br><strong>Identified</strong> - CZ:<br />Příčina byla identifikována, čekáme na vyjádření Microsoft.<br /><br />EN:<br />The issue is identified and we are waiting for Microsoft's response.</p><p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>22:38</var> CEST</small><br><strong>Investigating</strong> - CZ: <br />Při pokusu o výhru příležitosti může dojít k dokončení procesu, ale příležitost zůstane otevřená. Tento stav se projeví v případě, kdy uživatel nedokončí kroky v dialogu výhry příležitosti.<br /><br />Příčinou je nefunkční API preventDefault v rámci onPreProcessStatusChange po servisní aktualizaci Power Apps.<br />https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/clientapi/reference/events/onpreprocessstatuschange<br /><br />Incident je eskalován k Microsoft pod číslem případu #2108160050002453.<br /><br />EN:<br />When trying to win an opportunity it may happen that an associated business process is marked as finished but the opportunity stays open. This state can be replicated when a user does not complete the steps in opportunity win dialog.<br /><br />This is caused by a defect in preventDefault API of onPreProcessStatusChange event handler as result of a Power Apps service update.<br /><br />Incident is escalated to Microsoft under case #2108160050002453.</p>